Work Anxiety From Technostress on the Rise, but It Doesn’t Have to Be

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Summary: How employers and employees can deal with the phenomenon of work anxiety and limit the encroachment of work into employees’ free time.


Have you heard of “technostress?” It’s a modern workplace killer and if you’re not familiar with it, you need to be because it’s a type of work anxiety that could be poisoning your employees.

It’s a type of stress that can be directly traced back to technology, and it is especially prevalent in workplaces where employees feel like they cannot get away from email outside of work hours.

More than just an irritant for employees, work anxiety caused by technostress can lead to serious health problems, including anxiety and depression.

According to Manchester Business School organizational psychologist Cary Cooper, it can even affect people’s physical well-being.

A study from 2016 says it’s not just the actual reading of emails outside of working hours that causes stress.

Even the expectation of receiving work emails outside of work hours is enough to give people work anxiety in the form of technostress. Negatively affecting their health by leading to a feeling of burnout and throwing their work-life balance into disarray.

The Good News

However, both governments and businesses have acknowledged the existence of this modern type of work anxiety. They are taking steps to address the problem.

In France, the government passed a law at the beginning of 2017. It gives people the right to ignore work emails received outside of work hours.

Some corporations have even enacted policies limiting the time employees receive work-related emails. These include German car companies BMW, Daimler, and Volkswagen.

The Employer’s Role

Ultimately, it’s up to companies to not inundate their employees with work emails outside of working hours. You can implement policies in your own business and lead by example.

If you are a work leader, refrain from sending or responding to emails at home after work or on the weekends.

On the flip side of that is the expectation that employees are completely dedicating those hours to their jobs when they are at work. This is fair to expect, especially if they are not dealing with work email at home.

The Employee’s Role

As an employee, you may feel like you have less power to put up boundaries with your personal time, but you also play a role in alleviating your work anxiety.

As an employee, you can talk to your manager and explain that you prefer to not deal with work outside of work hours.

Every workplace is different, but your manager should at least listen to your concerns and you should be able to reach an agreement with them.

If you feel confident enough doing it, you could just declare that you don’t deal with work email outside work hours. However, it’s probably better to sit down and converse with your manager if you feel that email is causing work anxiety.

You can also ensure your work email is not connected to your phone so you don’t get any notifications.

Or, if you have to have it on your phone, you can simply turn off notifications when you’re outside of work hours to lessen emotional stress.

For other things like text messages and social media messages, you will have to dig into your notification settings to be able to control those.

It is important to come to a mutual understanding with your supervisors about your boundaries.

If someone else doesn’t mind dealing with work emails in the evening and on weekends, that person could set themselves up for swift advancement through the company at the expense of others who guard their personal time more.

That is also why it is best to have a workplace-wide policy that deals with work-related emails during non-work hours.

Technostress Need Not Be Difficult to Handle

Work anxiety caused by technostress may be the latest in employee health concerns, but it’s relatively easy to deal with.

Theoretically, employees should never be expected to give more of their time to a company than they’re being compensated for.

With governments and corporations leading the way, this is one health concern that can easily be dealt with before it gets out of control.

Serhat Pala

Serhat Pala

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