We all tend to avoid difficult conversations where strong, negative emotions might come up. Even CEOs, senior executives, and managers dread conflict.
But avoiding sensitive topics because we’re afraid of someone’s response doesn’t reduce tension.
Have you ever been in a room with someone who was clearly angry or upset, but they didn’t have the courage to face those they were upset at? The tensions just increase… which sometimes leads to massive mistakes that could sabotage your work life or wreak havoc on your relationships.
So how do we learn to approach each other in a way that avoids conflict?
The bestselling author of Happiness at Work and one of the top MBA professors in the world, Srikumar Rao, explains a tactic to quickly reframe your current way of thinking to avoid conflict.
Watch this 4-minute snippet from Srikumar Rao’s Masterclass on Personal Mastery to hear a funny example of how he solved a potential clash between his kids.
Have you used any tactics to reduce tension? We’d love to hear about your experiences in the comments below.